Last updated October 26, 2026
Who we are and these terms
Ayo Brands LLC, a Wyoming limited liability company doing business as AyoCosmo, provides this service. By using AyoCosmo, you agree to these terms. You must be at least 18 and authorized to act for your business. Contact hello@ayocosmo.com with questions.
Booking-only service
Your subscription provides an AI receptionist that answers calls, helps book or reschedule appointments, and answers approved basic questions. It never sells or upsells, takes orders or makes sales calls. You receive your own new number; no call forwarding is required. Calendar connections and booking-link settings are arranged during setup.
Your responsibilities
Keep your services, hours, calendar, prices, policies and contact instructions accurate. Review bookings and transcripts. You are responsible for the services you provide, your client relationships and compliance with applicable laws. Do not use AyoCosmo for unlawful activity or upload information you have no right to use.
Recording and consent
Calls are recorded and transcribed, and recording is disclosed to callers. You are responsible for any additional notice or consent your state or other applicable law requires. Tell us if your requirements change before using the service.
Text messages
You must obtain and retain any consent required under the TCPA and applicable texting laws before sending texts to callers. Consent must cover the messages being sent. Message frequency varies. Message and data rates may apply. Callers can reply STOP to opt out or HELP for help. Do not send further messages after an opt-out except where legally permitted to confirm it. Consent to texts is not a condition of buying services; alternative booking arrangements should be available.
Account texts and calls from AyoCosmo
If you check the optional consent box at signup, you agree that AyoCosmo (Ayo Brands LLC) may text and call the phone number you gave us, including calls made by an AI agent and automated technology, about your account, setup and choosing a plan. These calls may be recorded and summarized for quality and to keep notes on your account. We contact you only between 9 AM and 8 PM in your local time, and we send at most two texts and make one call per signup unless you ask for more. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to any text, or tell the agent on a call, to stop all texts and calls right away. Reply HELP for help or email hello@ayocosmo.com.
SMS terms
By agreeing on a call to receive texts, you consent to texts from AyoCosmo about your booking deposit link and confirmation. Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out or HELP for help. Contact hello@ayocosmo.com.
Client deposits and payments
Client deposits and service payments are processed by the pro’s own Square or Stripe account, not by AyoCosmo. AyoCosmo never holds client funds. You set and administer your client deposit, refund and cancellation policies. Payment providers’ terms and fees apply.
Subscription, cancellation and refunds
Plan prices are listed on our pricing page. Subscription charges and billing periods will be disclosed before you accept. You can cancel any time; cancellation takes effect at the end of the current billing period. There are no partial-period refunds except where required by law. Contact hello@ayocosmo.com within 14 days of noticing a billing error so we can review it. See our refund policy for details.
No guarantees and warranty disclaimer
We do not guarantee bookings, revenue or income. AI may misunderstand callers or make errors, and third-party services may be unavailable. To the extent permitted by law, the service is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose or non-infringement. It is not an emergency service or a substitute for professional advice.
Limitation of liability
To the maximum extent permitted by law, Ayo Brands LLC is not liable for indirect, incidental, special or consequential losses, lost profits, missed appointments or lost data. Our total liability for claims arising from the service will not exceed the subscription fees you paid us during the 12 months before the event giving rise to the claim. These limits do not exclude liability that cannot lawfully be limited.
Access, changes and governing law
We may suspend access for unlawful use, security risks or material breach, and will provide notice where practical. We may update these terms and notify you of material changes. Wyoming law governs, without its conflict-of-law rules, except where mandatory local law applies. Disputes may be brought in courts with jurisdiction in Wyoming, subject to any mandatory consumer rights.
Contact hello@ayocosmo.com. Read our terms of service, privacy policy and refund policy.